Questions, Answered

We have compiled a list of our most frequently asked questions, find the answers below. If you have additional questions, give us a call.

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Please use a brand-new golf ball. No scuff marks or balls with anything drawn by a sharpie will NOT be allowed. Sharpie’s will leave marks on our screens.

Do not wear white shoes. Our simulator may think your white shoes are another golf ball, no need to wear golf shoes. Gym shoes are preferred for our turf.

Please use one of the tee’s provided. For safety reasons no wooden tees are allowed. If you need a different tee size, please ask.

Unlike other simulators, your PUTT does NOT need to hit the screen.

Our screen is 11 feet from the middle of the hitting area.

Please allow The Haven staff to set up your golf experience, there are many elements that get missed if you try to do it yourself. (Gimmie distance – Tee box etc.)

Odyssey 2-ball putters have been known to cause issues with registering it as the ball.

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