Questions, Answered

We have compiled a list of our most frequently asked questions, find the answers below. If you have additional questions, give us a call.

Please use a brand-new golf ball. No scuff marks or balls with anything drawn by a sharpie will NOT be allowed. Sharpie’s will leave marks on our screens.

Do not wear white shoes. Our simulator may think your white shoes are another golf ball, no need to wear golf shoes. Gym shoes are preferred for our turf.

Please use one of the tee’s provided. For safety reasons no wooden tees are allowed. If you need a different tee size, please ask.

Unlike other simulators, your PUTT does NOT need to hit the screen.

Our screen is 11 feet from the middle of the hitting area.

Please allow The Haven staff to set up your golf experience, there are many elements that get missed if you try to do it yourself. (Gimmie distance – Tee box etc.)

Odyssey 2-ball putters have been known to cause issues with registering it as the ball.

Effective May 1, 2025

We're Moving to Appointment-Based Hours

With warmer weather here, we know many of you are taking advantage of outdoor golf season—and we’re excited for you!

As demand shifts, The Haven Indoor Golf will operate by appointment only to better align with seasonal usage and help us manage staffing expenses. Here's what you need to know:

  • Appointments available Wednesday – Saturday: 5pm – 9pm
  • All sessions must be booked at least 2 hours in advance
  • Walk-in play will be very limited and not guaranteed
  • Appointments ensure you get the best experience with full simulator access and timely support
  • Hourly Rate is $40/Hr.  *Rates are Per Hour and NOT Per Person*

Whether you're sneaking in a quick practice session or escaping a rainy day, planning ahead helps us serve you better.

Book your session online to lock in your time!

Thank you for your continued support—see you at The Haven!

If you would like to play on a day when we are closed, please email or call us at 708-671-8052, and we will do our best to accommodate your request.

Call us at 708 - 671 - 8052 !

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