Questions, Answered

We have compiled a list of our most frequently asked questions, find the answers below. If you have additional questions, give us a call.

Please use a brand-new golf ball. No scuff marks or balls with anything drawn by a sharpie will NOT be allowed. Sharpie’s will leave marks on our screens.

Do not wear white shoes. Our simulator may think your white shoes are another golf ball, no need to wear golf shoes. Gym shoes are preferred for our turf.

Please use one of the tee’s provided. For safety reasons no wooden tees are allowed. If you need a different tee size, please ask.

Unlike other simulators, your PUTT does NOT need to hit the screen.

Our screen is 11 feet from the middle of the hitting area.

Please allow The Haven staff to set up your golf experience, there are many elements that get missed if you try to do it yourself. (Gimmie distance – Tee box etc.)

Odyssey 2-ball putters have been known to cause issues with registering it as the ball.

Effective March 17, 2025

As the weather warms up, The Haven will adjust our hours based on the weather conditions.

Our Spring Flex Schedule is now in effect. Please check the booking page for available tee times and hours of play each day. Available tee times and hours will be updated according to the weather forecast. Generally, if daytime temperatures reach 60° or higher, we will be closed during the day and open at 5 p.m.

If you would like to play on a day when we are closed, please email or call us at 708-671-8052, and we will do our best to accommodate your request. 

Call us at 708 - 671 - 8052 !

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